Privacy Policy
PRIVACY POLICY
Effective Date: March 3, 2026
INTRODUCTION
Shuman Koutory Worldwide ("we," "us," or "our") operates the website www.skworldwide.co and provides luxury destination and multicultural wedding planning services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By using our website or services, you consent to the data practices described in this policy.
INFORMATION WE COLLECT
Personal Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms on our website
- Schedule a consultation via Microsoft Bookings
- Subscribe to our email newsletter
- Communicate with us via email, phone, or text message
- Sign a contract for wedding planning or coordination services
- Provide feedback or testimonials
This information may include:
- Name (first and last)
- Email address
- Phone number
- Wedding date and location
- Event details (guest count, budget, service type)
- Messages and inquiries you send us
- Payment information (processed securely through third-party payment processors)
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
- Geographic location (city/state level)
- Date and time of visit
Third-Party Information
We may receive information about you from third-party sources, including:
- Social media platforms (if you interact with our content)
- Vendor partners and referral sources
- Public databases
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
Service Delivery
- Provide wedding planning and coordination services
- Schedule and conduct consultations
- Communicate about your event
- Coordinate with vendors on your behalf
- Execute your wedding day timeline and services
Communication
- Respond to your inquiries
- Send appointment confirmations and reminders
- Provide customer support
- Send service-related updates
Marketing (With Your Consent)
- Send email newsletters and promotional content
- Send SMS/text message updates and offers
- Share wedding planning tips and resources
- Notify you of new services or offerings
You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" in any email
- Replying STOP to any text message
- Contacting us at info@skworldwide.co
Business Operations
- Process payments
- Maintain customer records
- Improve our website and services
- Analyze website traffic and user behavior
- Prevent fraud and enhance security
- Comply with legal obligations
Portfolio and Marketing Materials
- Feature your wedding photos on our website and social media (with consent)
- Create case studies and testimonials
- Share on Pinterest, Instagram, Facebook, and other platforms
You may opt out of photo usage by selecting our Media Privacy option or by contacting us.
LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent: You have given explicit consent for us to process your information (e.g., email marketing, SMS messages)
- Contract: Processing is necessary to fulfill our contract with you (e.g., providing wedding planning services)
- Legitimate Interests: We have a legitimate business interest (e.g., improving our services, preventing fraud)
- Legal Obligation: We must process your data to comply with legal requirements
You have the right to withdraw consent at any time.
EMAIL MARKETING
Subscription
When you fill out a contact form, schedule a consultation, or sign up for our newsletter, you may be added to our email marketing list managed through HubSpot.
What We Send
- Wedding planning tips and resources
- Service updates and announcements
- Promotional offers
- Industry news and inspiration
Opt-Out
You can unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link in any email
- Contacting us at info@skworldwide.co
Important: Even if you unsubscribe from marketing emails, we will still send you transactional emails related to your services (e.g., consultation confirmations, contract updates).
Third-Party Email Marketing Disclosure
We use HubSpot for email marketing. Your information is stored on HubSpot's servers and subject to HubSpot's Privacy Policy. We do not share, sell, or rent your email address or contact information to third parties for their marketing purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
SMS/TEXT MESSAGE MARKETING
Consent
By providing your phone number and checking the SMS consent box on our contact forms, you consent to receive informational and promotional text messages from Shuman Koutory Worldwide via RingCentral.
Types of Messages
- Appointment reminders
- Service updates
- Promotional offers
- Wedding planning tips
Message Frequency
Message frequency varies. You may receive up to 4 messages per month.
Standard Rates
Message and data rates may apply. Check with your mobile carrier.
Opt-Out
Reply STOP to any text message to opt out.
Reply HELP for support.
Privacy
Your phone number and SMS consent will never be shared with third parties or affiliates for their marketing purposes.
For questions, email info@skworldwide.co or call 918.925.9971.
Visit this Privacy Policy for full terms and conditions.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to improve your experience.
What Are Cookies?
Cookies are small text files stored on your device that help us remember your preferences and analyze website usage.
Types of Cookies We Use
Essential Cookies: Required for website functionality (e.g., booking system, contact forms)
Analytics Cookies: Help us understand how visitors use our website via Google Analytics
- We collect: pages visited, time on site, traffic sources, device type
- Data is anonymized and used to improve our website
Marketing Cookies: Track your activity across websites to serve relevant ads via Facebook Pixel
- We use Facebook Pixel to show you relevant ads on Facebook and Instagram
- You can opt out via Facebook Ad Preferences or browser settings
Managing Cookies
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Safari: Preferences > Privacy
- Firefox: Options > Privacy & Security
Note: Disabling cookies may limit website functionality.
THIRD-PARTY SERVICES
We use the following third-party services that may collect your information:
HubSpot (Email Marketing, Contact Management)
- Privacy Policy: https://legal.hubspot.com/privacy-policy
- Data collected: Name, email, phone, form submissions, website activity
Microsoft Bookings (Consultation Scheduling)
- Privacy Policy: https://privacy.microsoft.com/privacystatement
- Data collected: Name, email, phone, consultation preferences, appointment details
RingCentral (Phone and SMS Services)
- Privacy Policy: https://www.ringcentral.com/legal/privacy-notice.html
- Data collected: Phone number, SMS opt-in status, text message content
Google Analytics (Website Analytics)
- Privacy Policy: https://policies.google.com/privacy
- Data collected: IP address, browser type, pages visited, traffic sources (anonymized)
Facebook Pixel (Advertising)
- Privacy Policy: https://www.facebook.com/privacy/policy
- Data collected: Website activity, ad engagement, device information
Zapier (Workflow Automation)
- Privacy Policy: https://zapier.com/privacy
- Data collected: Contact form submissions, booking data (passed between tools)
Squarespace (Website Hosting)
- Privacy Policy: https://www.squarespace.com/privacy
- Data collected: Website activity, contact form submissions
We are not responsible for the privacy practices of these third-party services. Please review their privacy policies directly.
HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties.
We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party vendors who help us operate our business:
- Email marketing platforms (HubSpot)
- Scheduling tools (Microsoft Bookings)
- SMS providers (RingCentral)
- Payment processors (for contract payments)
- Website hosting (Squarespace)
These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
Wedding Vendors (With Your Consent)
When you hire us for wedding planning or coordination, we share relevant information with your wedding vendors (photographers, florists, venues, caterers, etc.) to coordinate your event.
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Legal processes
- Government requests
- Protection of our rights or safety
Business Transfers
If we sell or merge our business, your information may be transferred to the new owner.
DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific Retention Periods:
- Contact form inquiries: 2 years from last contact
- Email subscribers: Until you unsubscribe
- SMS subscribers: Until you opt out (reply STOP)
- Client records: 7 years after service completion (for legal and tax purposes)
- Website analytics: 26 months (Google Analytics default)
After retention periods expire, we securely delete or anonymize your information.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
All Users
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing emails and text messages
- Portability: Request your data in a portable format
GDPR Rights (EEA Residents)
- Right to be Forgotten: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing at any time
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Lodge a Complaint: File a complaint with your local data protection authority
CCPA Rights (California Residents)
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: You will not be discriminated against for exercising your rights
How to Exercise Your Rights
Email us at info@skworldwide.co with your request. We will respond within 30 days.
To protect your privacy, we may verify your identity before processing requests.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe we have collected information from a child under 18, please contact us immediately at info@skworldwide.co and we will delete it.
DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure password-protected systems
- Limited access to personal information (employees only)
- Regular security audits
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.
By using our services, you consent to the transfer of your information to the United States.
For EEA residents, we ensure adequate safeguards are in place for international transfers in compliance with GDPR.
DO NOT TRACK SIGNALS
Some browsers offer "Do Not Track" (DNT) signals. Our website does not currently respond to DNT signals. You can manage cookies through your browser settings.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Effective Date" at the top
- Sending an email notification (for material changes)
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Shuman Koutory Worldwide
Email: info@skworldwide.co
Phone: 918.925.9971
Business Hours:
Monday-Friday: 9:00 AM - 6:00 PM CST